Why Helldivers 2 Crossplay Not Working? – (7 Ultimate Solutions)

Nikolay Petrov
- Updated:
December 18, 2024

If your Helldivers 2 crossplay not working, you wouldn’t be able to connect with friends across different platforms.

Fortunately, there are several potential fixes to explore that can help you get back into the action and enjoy multiplayer games with ease.

Let’s get started and get you connected with your crossplatform friends…

METHODS:

Ensure Crossplay is Enabled
Send Request Multiple Times
Use the Same Game Difficulty
Try to Join the Lobby Manually
Set Lobby’s Privacy to “Public”
Verify Your Internet Connection
Check for Development Outage

There are a variety of steps you can take, from enabling crossplay in the game’s settings to ensuring that your matchmaking privacy is set to public.

Additionally, checking your internet connection, adjusting your router’s NAT type, and ensuring your game is up-to-date can all play a crucial role in solving the issue.

How To Fix Helldivers 2 Crossplay Not Working?

Note: Have you tried restarting the game and your gaming machine?

1. Verify “Crossplay” is Enabled

#️⃣Method 1/7

If Helldivers 2 crossplay doesn’t work, the first step is to ensure that the “Crossplay” feature is activated. This is essential for playing with friends across different platforms. Crossplay can be toggled in the game settings.

Once enabled, you can use the Friend Code system to connect.

Here are the steps to enable and use Crossplay in Helldivers 2:

Open the Options tab in Helldivers 2.
Navigate to the “Gameplay” section.
Verify the “Crossplay” is toggled ON.
Then, open the Social Menu section.
Scroll down and select “Friend Code.”
Now, choose “Generate Friend Code”.

Once the Friend Code is generated, share it with your friends, or use theirs to connect. This is the correct way to connect with any players on PlayStation or other supported crossplay platforms.

🗯️Quick Tip: Check this guide if you’re also facing any Helldivers 2 error codes!

2. Send Request Multiple Times

#️⃣Method 2/7

Well, if your Helldivers 2 friend request not working, this doesn’t necessarily mean that there are crossplay problems. So, this might be due to a slow or unresponsive system. Sending the friend request multiple times can help establish the connection.

Additionally, restarting the game for both parties ensures a fresh attempt at syncing the request.

We recommend following these steps to re-send your friend request:

First, you must open the Social Menu in Helldivers 2.
Find your friend profile via Friend Code or username.
Send the friend request once and wait a few moments.
If no response, resend the request up to three times.
Ask your friend to restart their game and check again.
Finally, restart your game and attempt again if needed.

Well, sometimes, friend requests can get delayed due to server issues or connectivity problems.

🔴Important: Verify both parties have stable internet and have logged into their accounts!

3. Use the Same Game Difficulty

#️⃣Method 3/7

If Helldivers 2 crossplay won’t work, mismatched game difficulty settings could be the issue. Crossplay sessions require all players to use the same difficulty level, ensuring balanced and seamless gameplay.

Hence, follow these steps to align Helldivers 2 game difficulty:

First, navigate to your Galactic War table in Helldivers 2.
Look for the difficulty option at the bottom of the screen.
Select the difficulty setting and match it with your friends.
Communicate with the party to confirm the same difficulty.
Finally, restart the session and attempt the crossplay again.

🗯️Note: Aligning the difficulty levels ensures compatibility, so always verify this setting before starting your next mission.

4. Try to Join the Lobby Manually

#️⃣Method 4/7

When Helldivers 2 matchmaking is not working, it might be due to server outages or glitches in the system. Instead of waiting for the matchmaking feature to pair you with your squad, you can take a proactive approach by joining their lobby manually.

This option allows you to bypass potential matchmaking delays and join your team directly.

To join manually: Select a planet from the Galactic War map, look for ongoing missions with a solid white icon and player details, then pick the mission to join the squad.

Manually joining a lobby is a practical solution when matchmaking encounters issues. Hence, by orienting yourself with your friends’ names and levels, you can quickly find their crossplay lobby.

If you cannot join, attempt the next solution…

5. Set Lobby’s Privacy to “Public”

#️⃣Method 5/7

One common reason for a Helldivers 2 crossplay bug is incorrect lobby privacy settings. Well, it’s important to ensure that your lobby is “Public” and allows seamless matchmaking with other players across different platforms.

So, if you can’t invite/get invited, or join manually then the game’s lobby is probably “Private”.

Here are the steps to set Helldivers 2 lobby to public:

First, open the game menu.
Select the “Options” menu.
Navigate to the “Gameplay”.
Find “Matchmaking Privacy”.
Set the privacy tab to “Public.”

If you’re not the host, ask your party leader to adjust these settings, as only the lobby host can make this change. Enabling this feature ensures your session is visible to other players, resolving potential matchmaking barriers.

🗯️Note: When the Matchmaking Privacy is set to “Public” try to join a lobby manually.

6. Verify Your Internet Connection

#️⃣Method 6/7

If you’re experiencing issues with the Helldivers 2 friends list not working, it’s crucial to ensure that your internet connection is stable and functioning well. A slow or unstable internet can cause severe delays in the matchmaking, delays in connecting with friends, and issues with crossplay.

Here are some steps to troubleshoot and improve your connection:

✔️Check Wi-Fi Signal Strength: Ensure you’re close enough to the router to get a strong signal without interference from walls or other obstructions.

✔️Restart Your Wireless Router: Unplug your router for 10-15 seconds, then plug it back in to reset the connection and refresh your network.

✔️Test Your Connection Speed: Run an internet speed test to check both your download and upload speeds, ensuring they meet the game’s minimum requirements.

✔️Close Background Processes: Make sure other devices or apps aren’t using up bandwidth, as this can affect your gameplay and network stability.

✔️Restart Your Gaming Machine: Power cycle your machine by turning it off, unplugging it for a few moments, and then plugging it back in to reset the system’s network settings.

✔️Switch to the 2.4 GHz Wi-Fi: If you’re on a 5 GHz network, try switching to 2.4 GHz Wi-Fi instead. The 2.4 GHz frequency is more reliable for gaming, as it has better range and can pass through walls more effectively.

✔️Check for Broadband Outages: Verify with your internet service provider to see if they’re experiencing outages or maintenance in your area that might be affecting your connection.

So, by following these steps, you can eliminate most common internet issues and improve your connection for a better gaming experience.

If your internet is intact, but Helldivers 2 crossplay problem is still there, continue reading ahead.

7. Check for Development Outages

#️⃣Method 7/7

If you’re still facing a Helldivers 2 crossplay issue, it’s possible that the problem is not on your end but due to a server-side outage or maintenance.

Game developers occasionally perform updates or maintenance, which can temporarily disrupt matchmaking and other online features. Hence, checking the official Helldivers 2 social media channels, forums, or status pages is essential to confirm if the issue is widespread and global.

Helldivers 2 Crossplay Not Working - More Tips 🔥

If you’re still encountering issues with Helldivers 2 crossplay, there are a few additional steps you can take to troubleshoot the problem and improve your connection.

1️⃣Disable Firewall & Proxy

Sometimes, your firewall or proxy server can block important ports needed for Helldivers 2 crossplay. Disable these temporarily to check if they are causing the connection issues and test if crossplay starts working.

Press Windows + I to open the Settings menu.
From the left panel, select “Privacy & Security.”
Click on Windows Security under the Security.
Then, open the Firewall & Network Protection.
Finally, toggle off Microsoft Defender Firewall.

🗯️Pro Tip: If this works, you can also set Helldivers 2 as a firewall exclusion!

2️⃣Update Your Helldivers 2

Ensure your Helldivers 2 game is up to date, as developers regularly release patches that fix bugs, improve matchmaking, and enhance crossplay functionality. Missing updates may be preventing proper crossplay features.

🗯️Note: If your game is not up-to-date, you may also encounter Helldivers 2 crashing issues!

3️⃣Adjust Router’s NAT Type

To adjust your router’s NAT (Network Address Translation) type, first, open a web browser and enter your router’s IP address in the address bar (commonly 192.168.1.1 or 192.168.0.1). Log in with your username and password, which are typically printed on the router or provided by your internet service provider.

Once logged in, go to the Advanced Settings or LAN Settings section, where you should find the NAT Type or Port Forwarding settings. Then, select Open or Type 1 for NAT to allow a smoother connection for online gaming, ensuring it doesn’t block any incoming or outgoing traffic.

🗯️Reminder: When ready, save the changes, and reboot your router if necessary!

4️⃣Enable the Router’s PnP

Enabling UPnP (Universal Plug and Play) on your router helps automatically open the required ports for online gaming. So, following the steps to sign into your router’s settings, head to the Advanced Settings or LAN Settings, and look for an option UPnP e.g (Universal Plug and Play).

The exact wording may vary depending on your router’s model, but it is typically located under Network, WAN Settings, or Advanced Features. Enable the UPnP option, save the changes, and reboot your router if required.

5️⃣Switch to Wired Internet

If you’re experiencing lag or connectivity issues, switching from Wi-Fi to an Ethernet connection can provide a more stable and faster internet connection. This can reduce the chances of Helldivers 2 crossplay not working due to network instability.

Final Thoughts:

To resolve Helldivers 2 crossplay issues, it’s crucial to ensure that crossplay is enabled, your lobby settings are set to public, and your internet connection is stable.

Additionally, adjusting your router’s NAT type, enabling UPnP, and updating the game can significantly improve matchmaking and connectivity with friends across platforms.

Related Articles:

Helldivers 2